How can technology improve end-of-life and palliative care?

Lessons from a Technology + Palliative Care Brainstorm with doctors, chaplains, and palliative health experts at the University of Colorado Denver. Palliative care is a relatively new concept in the field of medicine. Historically, medicine has had a primarily curative goal. Yet, instead of focusing on curing a terminally diagnosed patient, palliative care provides relief from symptoms,… Continue reading How can technology improve end-of-life and palliative care?

The Perfect Structure for Every Product Management Interview Question

7 simple steps to acing your next PM interview After coaching hundreds of PM interview candidates via PMLesson.com, I’ve realized that every great PM interview response employs a common underlying structure. Depending on the question, an interviewee may need to define the set of users or mention prevailing tech trends. Yet no matter what, these seven steps… Continue reading The Perfect Structure for Every Product Management Interview Question

Peak Minimalism: The Infinitowel

Minimalism is about reducing items. That’s why we’re introducing the only one you’ll ever need. Do you frequently lose your possessions? Do you feel like you keep buying more things that you don’t need? Wish you had fewer items that could handle more tasks? Don’t panic. We’re excited to announce The Infinitowel — the ultimate multitool for every minimalist.… Continue reading Peak Minimalism: The Infinitowel

So, Are You Supposed to Tip your Uber/Lyft Driver?

Tipping sucks, but we should still tip our ridesharing drivers. Here’s why. Last year, I drove for Lyft in the Denver area. I recently posted an article analyzing my tips, discovering that under a third of my riders actually tipped me. To my surprise, this article received polar reactions on the issue of Uber/Lyft tipping etiquette. Many readers were floored that… Continue reading So, Are You Supposed to Tip your Uber/Lyft Driver?

Dear Chase: Your Travel Notice Is Broken. Here’s How To Fix It.

By Billy Hathorn [CC BY-SA 3.0], from Wikimedia Commons Bugs in the Wild is a case study series where I identify live internet bugs and propose product redesigns. The Bug Chase, like many banks, records user travel notices to prevent falsely detected credit card fraud. Chase offers a feature where users can set a travel notice… Continue reading Dear Chase: Your Travel Notice Is Broken. Here’s How To Fix It.

Bugs in the Wild: Instagram Setting Doesn’t Sync

Bugs in the Wild is a case study series where I identify live internet bugs and propose product redesigns. The Bug Instagram’s setting page lists a feature where users can toggle “Hide Inappropriate Comments” to hide offensive comments on Instagram. Here’s what it looks like on desktop and mobile web: There’s a distinction between the… Continue reading Bugs in the Wild: Instagram Setting Doesn’t Sync

I analyzed my Lyft driver tips, here’s what I found

Lessons from the road as a former Lyft driver in the Denver area. For rideshare drivers, tips are an important source of income. But what variables correlate to a large or small tip? Do controllable factors like conversation or the day of the week affect tip outcomes? I designed a mini-experiment to investigate. After each ride,… Continue reading I analyzed my Lyft driver tips, here’s what I found

Announcing The Reverse Hackathon — Ethics+Technology

It’s time to rethink technology. Technology news this week has been horrifying for many. A pedestrian was fatally hit by a self-driving Uber. Facebook is involved in a data breach of an incredible scale. Last month, Twitter put out a public call for more meaningful health metrics as a recognition of the growing issues across social media (something Mark Zuckerberg… Continue reading Announcing The Reverse Hackathon — Ethics+Technology

Try This: Text Only in Emojis 💬😃😞💬🤐

A silly experiment reveals fascinating insights about language In case you’ve been sleeping for the past twenty years, emoji usage has been going 📈📈📈. By mid-2015, half of all comments on Instagram included an emoji. Hollywood released a full feature-length film titled The Emoji Movie. Even Google’s CEO Sundar Pichai is posting about urgent fixes to the hamburger emoji. For… Continue reading Try This: Text Only in Emojis 💬😃😞💬🤐